💎Sync product to Facebook/Meta Catalog

1️⃣Step 1: Connect Facebook Account

1. Click Connect next to “Connect your Facebook account”.

2. A Meta popup will appear — log in using the Facebook account that has admin access to your Business Manager.

3. Grant FeedNexa the required permissions:

   • Manage your business

   • Manage product catalogs

4. Once connected, your Facebook account will be displayed in the panel.

⚠️ Make sure you grant all necessary permissions in this step. Lack of permissions may prevent catalog creation or synchronization. Or you will not find the BM you want to sync products to.

2️⃣Step 2: Choose Business Account

1. After a successful login, you’ll see a list of available Facebook Business Managers linked to your account.

2. Select the Business Manager that owns the Commerce Account and Catalog you want to sync to.

3. Click Next to proceed.

💡 If you don’t see your Business listed, double-check that your Facebook account has been added to it as an Admin.

3️⃣Step 3: Set up Meta Catalog Settings

In this step, you'll configure how your products sync to Facebook (Meta) Catalog using FeedNexa.

🔹 Select Products

Choose which products to sync:

• All products: Sync your entire product catalog.

• Include collections: Optionally sync specific collections only

🔹 Marketplace Settings

Define how your products will be displayed on Facebook/Instagram:

• Country of sale: Choose the primary market for your catalog

• Currency: Select the currency to be used in the feed

• Language: Choose the language for product titles and descriptions

📝 These settings ensure your product data matches Facebook’s marketplace requirements.

🔹 Schedule Auto-sync

Choose when to automatically sync your Shopify products to Meta Catalog:

• Daily: Sync once per day (you can choose the time).

• Weekly: Sync once per week.

• Real-time: Sync immediately after product changes.

🔄 We recommend using Daily sync at off-peak hours to ensure consistent product updates with minimal delay.

FeedNexa will auto-map your default product fields (Title, Price, Image, etc.) to Meta’s required format. You can edit in Setting page

4️⃣Step 4: Complete

1. Click Finish Setup.

2. FeedNexa will begin syncing your products to the selected Meta Catalog

You will be redirected to the Sync to Facebook catalog settings where you can monitor the sync settings.

🎟️Manage Products in FeedNexa

Once you have completed syncing products to Meta Catalog, you can manage and monitor all synced items directly from the Product dashboard.

Filter Meta channel on Products page

🔍 Review Your Meta Catalog After Syncing with FeedNexa

Once your products have been synced via FeedNexa, it’s important to review your Meta Catalog to ensure everything is working properly.

1. Go to Commerce Manager

• Visit: https://www.facebook.com/commerce_manager

• Select the Business Account and the Catalog you just synced to via FeedNexa.

2. Check Your Products

• In the left sidebar, click Catalog > Items.

• You should see your Shopify products listed.

• Each item should have:

  • Product title

  • Price

  • Image

  • Availability

  • Description

✅ If products are missing or incomplete, go back to FeedNexa and re-trigger the sync.